This two-day course focuses on the steward’s role as educator and advocate, as well as concentrating on the grievance procedure. The basic core of the course examines the grievance process in its entirety.

A comprehensive list of subjects is included in the manual (everything from duty to represent, conflict resolution skills to accommodation issues, etc. are addressed), and students are able to choose, within the time limitations, the issues they would like to focus on.

The information binder has been designed for participants to take home and utilize as a reference manual to assist them with a variety of workplace issues.

If you have any questions or concerns, please contact Steve McWhirter at steve.mcwhirter@usw1944.ca.