CRTC hangs up on Telus

The CRTC has landed on the side of customers about Telus’ arbitrary credit card processing fees. Since October, our members and the CRTC have been inundated with angry customers complaining about these unnecessary fees tacked onto bills.

"This practice impacts the most vulnerable consumers who rely on credit cards to pay their everyday bills, especially when prices for essential goods and services are rising due to inflation."

- Canadian Radio-television and Telecommunications Commission (CRTC)

"Our members understand our customers' frustration and continue to bear the brunt of Telus' bad decisions. As we enter the holiday season, our members believe the regulator made the right decision."

- Donna Hokiro, National President of USW Local 1944

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In Solidarity, 

USW Local 1944